Client and staff retention rates<\/strong><\/h3>\nCOVID-19 has impacted every single industry, and animal care is not immune to this.<\/p>\n
Amongst the restrictions posed on businesses for COVID-19 protocols, client retention for animal care practices has also been hugely impacted.<\/p>\n
But besides the impacts of the pandemic, client retention has and continues to be a key challenge for animal care businesses.<\/p>\n
Often the key reasons clients don\u2019t return to a practice is poor client experience and inefficient recall systems (i.e. automated appointment reminders).<\/p>\n
Putting some effort into getting these processes right can go a long way to increasing client retention.<\/p>\n
When it comes to staff retention, getting to the root of the problem is key.<\/p>\n
Building a motivated, talented and long-term team is one of the most common challenges faced by businesses in the animal care industry.<\/p>\n
High staff turnover rate is a major pain point for all business owners.<\/p>\n
After all, a revolving door of employees drains time and valuable practice resources. It can also have a huge impact on the bottom line.<\/p>\n
Assessing your turnover rate first is essential, as is finding out \u2018why\u2019.<\/p>\n
You can start by performing exit interviews with staff, then going forward look into office culture, processes for hiring the right people, mentoring schemes and career progression pathways, and ensuring you have adequate support for staff.[\/vc_column_text][image_with_animation image_url=”995″ image_size=”full” animation_type=”entrance” animation=”Fade In” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_column_text]\n
Animal welfare is always the top priority<\/h2>\n
Those who work in animal care usually enter the industry because of a genuine love and passion for helping animals.<\/p>\n
With such a wide variety of career opportunities in this field, it comes as no surprise that there is a position suited for every animal lover, whether it be veterinary surgeon, dog groomer, or anything in between.<\/p>\n
Each individual plays an important part in the animal care ecosystem. It’s pawsitively awesome! \ud83d\udc3e<\/strong>[\/vc_column_text][nectar_btn size=”large” button_style=”regular” button_color_2=”Extra-Color-1″ icon_family=”none” text=”Advertise With Us” url=”https:\/\/arkmedia.net.au\/animal-care-australia-landing-page\/”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” top_padding=”5%” bottom_padding=”5%” top_padding_tablet=”16%” bottom_padding_tablet=”16%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_color=”#000000″ shape_divider_position=”top” bg_image_animation=”none” shape_type=”straight_section” gradient_type=”default”][vc_column column_padding=”no-extra-padding” 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pointer_events=”all”][vc_column_inner column_padding=”padding-5-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”right” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ font_color=”#1b0e73″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”small_desktop” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin_phone=”8%” bottom_margin_phone=”6%” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ font_color=”#1b0e73″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][vc_column_text]\nAdvertise across our publications<\/h2>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][carousel script=”flickity” flickity_formatting=”default” desktop_cols_flickity=”4″ desktop_small_cols_flickity=”1″ tablet_cols_flickity=”1″ flickity_controls=”next_prev_arrows_overlaid” color=”extra-color-2″ flickity_overflow=”hidden” flickity_wrap_around=”wrap” flickity_spacing=”default” flickity_column_vertical_alignment=”default” column_padding=”0″ flickity_element_spacing=”default” border_radius=”none”][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1659572079669-8″ title=”Item” tab_id=”1659572079669-6″][fancy_box box_style=”image_above_text_underline” image_url=”163″ image_aspect_ratio=”4-5″ content_color=”#1b0e73″ border_radius=”default” image_loading=”default” enable_animation=”true” animation=”fade-in-from-right” image_size=”large” delay=”100″ link_url=”https:\/\/arkmedia.net.au\/child-care-australia-landing-page\/”]\nChild Care Australia<\/h4>\n[\/fancy_box][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1659572079682-8″ title=”Item” tab_id=”1659572079682-1″][fancy_box box_style=”image_above_text_underline” image_url=”178″ image_aspect_ratio=”4-5″ content_color=”#1b0e73″ border_radius=”default” image_loading=”default” enable_animation=”true” animation=”fade-in-from-right” image_size=”large” link_url=”https:\/\/arkmedia.net.au\/aged-care-new-zealand-landing-page\/” delay=”600″]\nAged Care New Zealand<\/h4>\n[\/fancy_box][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1659572079690-9″ title=”Item” tab_id=”1659572079690-8″][fancy_box box_style=”image_above_text_underline” image_url=”164″ image_aspect_ratio=”4-5″ content_color=”#1b0e73″ border_radius=”default” image_loading=”default” enable_animation=”true” animation=”fade-in-from-right” image_size=”large” delay=”200″ link_url=”https:\/\/arkmedia.net.au\/buildit-landing-page\/”]\nBuildIT<\/h4>\n[\/fancy_box][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1659572079698-0″ title=”Item” tab_id=”1659572079698-4″][fancy_box box_style=”image_above_text_underline” image_url=”177″ image_aspect_ratio=”4-5″ content_color=”#1b0e73″ border_radius=”default” image_loading=”default” enable_animation=”true” animation=”fade-in-from-right” image_size=”large” link_url=”https:\/\/arkmedia.net.au\/aged-care-australia-landing-page\/” delay=”600″]\nAged Care Australia<\/h4>\n[\/fancy_box][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1659572079707-4″ title=”Item” tab_id=”1659572079708-3″][fancy_box box_style=”image_above_text_underline” image_url=”25″ image_aspect_ratio=”4-5″ content_color=”#1b0e73″ border_radius=”default” image_loading=”default” enable_animation=”true” animation=”fade-in-from-right” image_size=”large” link_url=”https:\/\/arkmedia.net.au\/the-bursar-au-landing-page\/”]\nThe Bursar<\/h4>\n[\/fancy_box][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1659572079716-1″ title=”Item” tab_id=”1659572079716-9″][fancy_box box_style=”image_above_text_underline” image_url=”174″ image_aspect_ratio=”4-5″ content_color=”#1b0e73″ border_radius=”default” image_loading=”default” enable_animation=”true” animation=”fade-in-from-right” image_size=”large” link_url=”https:\/\/arkmedia.net.au\/property-manager-australia-landing-page\/” delay=”600″]\nProperty Management Australia<\/h4>\n[\/fancy_box][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1659572079724-5″ title=”Item” 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id=”home” advanced_gradient_angle=”0″ overlay_strength=”0.5″ gradient_direction=”top_to_bottom” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”straight_section” gradient_type=”default”][vc_column column_padding=”padding-4-percent” column_padding_tablet=”no-extra-padding” column_padding_phone=”no-extra-padding” column_padding_position=”right” top_margin_phone=”10%” column_element_spacing=”10px” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” zindex=”100″ advanced_gradient_angle=”0″ gradient_direction=”left_t_to_right_b” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_col-xs-12″ gradient_type=”default”][vc_row_inner 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supercharge your brand” use_theme_fonts=”yes”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ font_color=”#ffffff” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” delay=”200″ gradient_type=”default”][vc_column_text css=”.vc_custom_1657169574659{margin-top: 30px !important;margin-bottom: 30px !important;}”]ARK Media provides a dynamic fusion of communication platforms from print to eBooks, interactive websites, eNewsletters, social media, and expos.<\/p>\n
Each of our well-established publications are an essential resource guide, providing professionals, businesses and consumers with the latest information about premium products and services, as well as industry related news.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.5″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_col-xs-12″]\n